Privacy Policy — How ikfc4 Collects, Uses & Protects Your Data
At ikfc4, your personal data belongs to you. This Privacy Policy explains transparently what information we collect when you use the ikfc4 platform, why we collect it, how it is used and stored, who we share it with, and what rights you have over it. We are committed to handling your information with respect, security, and full accountability.
Your data is encrypted, protected, and never sold to third parties. Read our full policy for complete details.
Six Core Privacy Commitments at ikfc4
These highlights summarise our most important data protection practices. Full details are in the policy sections below.
Data Minimisation
We collect only the personal data that is strictly necessary for the purposes stated in this Policy. We do not retain data beyond its useful life and delete it in accordance with our defined retention schedules.
256-bit SSL Encryption
All data transmitted between your device and the ikfc4 platform is encrypted using 256-bit TLS/SSL protocols. Stored personal data is encrypted at rest using industry-standard cryptographic methods.
No Data Sales — Ever
ikfc4 does not sell, rent, or trade your personal information to third parties for marketing purposes. Your data is used solely in connection with providing and improving our Services to you.
Full Access & Deletion Rights
You have the right to access, correct, export, and request deletion of all personal data we hold about you. Requests are processed within 30 days of receipt.
Transparent Cookie Use
We use only essential, functional, and analytics cookies — no aggressive advertising trackers. Cookie types and purposes are fully disclosed in Section 8of this Policy.
Strict Third-Party Controls
Where data is shared with third-party processors (payment providers, KYC services, hosting infrastructure), those parties are contractually bound to process data only as instructed and to maintain equivalent security standards.
Full Privacy Policy
Introduction
This Privacy Policy (hereinafter "Policy") applies to all personal data collected, processed, stored, and transmitted by ikfc4 (hereinafter "ikfc4", "the Company", "we", "us", or "our") in connection with the operation of the online casino and sports betting platform available at ikfc4.cam and all associated mobile interfaces and Services (collectively, the "Platform").
ikfc4 is committed to protecting the privacy and personal data of all users who register for, access, or otherwise interact with the Platform (hereinafter "User", "Member", "you", or "your"). This Policy is designed to provide full transparency regarding our data processing practices and to explain the rights available to you under applicable data protection frameworks.
By creating an account on the ikfc4 Platform, you acknowledge that you have read and understood this Privacy Policy. The processing of your personal data is necessary for the performance of the contract between you and ikfc4 (as governed by the Terms & Conditions), and for compliance with ikfc4's legal and regulatory obligations under its international gaming licence.
Malaysian Users: Malaysia's Personal Data Protection Act 2010 (PDPA 2010) establishes principles governing the processing of personal data in commercial transactions. While ikfc4 is not incorporated Malaysia, we nonetheless model our data protection practices on internationally recognised standards and aim to give Malaysian users equivalent protections.
Definitions
For the purposes of this Privacy Policy, the following terms shall have the meanings ascribed to them below:
- "Personal Data" — any information relating to an identified or identifiable natural person, including but not limited to name, identification number, contact details, financial information, IP address, and behavioural data.
- "Processing" — any operation or set of operations performed on Personal Data, including collection, recording, storage, use, transmission, disclosure, erasure, or destruction.
- "Data Controller" — the entity that determines the purposes and means of processing Personal Data. For the purposes of this Policy, ikfc4 is the Data Controller in respect of all Personal Data collected through the Platform.
- "Data Processor" — any third party that processes Personal Data on behalf of ikfc4, pursuant to a written data processing agreement.
- "KYC Data" — identity and address verification documents submitted by Members in compliance with ikfc4's Know Your Customer procedures, as required under international licensing obligations.
- "Cookies" — small text files placed on your device by the Platform's web server for the purposes of session management, functionality, and analytics.
- "Sensitive Personal Data" — categories of Personal Data that require heightened protection, including financial account details, national identification numbers, and biometric data.
Personal Data We Collect
ikfc4 collects Personal Data through three primary channels: information you provide directly, data generated automatically by your use of the Platform, and data received from third parties in connection with KYC and payment processing.
3.1 Data You Provide Directly
- Full legal name, date of birth, and gender (as required for age verification and account registration)
- Residential address, including city, state, and postcode (for Malaysian users: e.g., Kuala Lumpur, Penang, Johor Bahru)
- Email address and mobile telephone number
- MyKad (NRIC) number, Passport number, or Driver's License number (KYC purposes)
- Photographs of identity documents and selfie verification images (KYC purposes)
- Financial account details for deposit and withdrawal processing (e-wallet identifiers, bank account numbers)
- Security credentials: username, password hash, and two-factor authentication details
- Communications with ikfc4 customer support, including live chat transcripts and email correspondence
3.2 Data Generated Automatically
- IP address, device type, operating system, and browser type
- Session timestamps, login and logout records, and duration of Platform sessions
- Game and betting history, including stakes, outcomes, and transaction records
- Deposit and withdrawal transaction records with timestamps and amounts in MYR
- Bonus claim and wagering activity records
- Cookie identifiers and analytics data (see Section 8)
- Geolocation data at the country and city level (derived from IP address)
3.3 Data Received from Third Parties
- Identity verification results from licensed KYC/AML service providers
- Payment confirmation data from payment processors including Touch'n Go eWallet, Boost, GrabPay, DuitNow, and FPX-participating Malaysian banks (Maybank, CIMB, Public Bank, RHB, Hong Leong)
- Fraud and risk scoring data from third-party risk management platforms
- Responsible gambling flags from self-exclusion registries where legally applicable
Legal Basis for Data Processing
ikfc4 processes your Personal Data on the following legal bases, as applicable to each processing activity:
| Processing Activity | Legal Basis |
|---|---|
| Account registration and management | Performance of contract (Terms & Conditions) |
| Processing deposits and withdrawals (MYR) | Performance of contract; legal obligation |
| KYC / identity verification | Legal obligation (licensing); fraud prevention |
| Anti-money laundering (AML) checks | Legal obligation; legitimate interests |
| Responsible gambling monitoring | Legitimate interests; legal obligation |
| Customer support communications | Performance of contract; legitimate interests |
| Platform security and fraud prevention | Legitimate interests |
| Analytics and platform improvement | Legitimate interests |
| Direct marketing communications | Consent (where obtained); legitimate interests |
How We Use Your Personal Data
ikfc4 uses the Personal Data we collect exclusively for the purposes described below. We do not use your data for any purpose incompatible with those purposes without your explicit consent.
5.1 Service Delivery
To create and maintain your Account; to process deposits and withdrawals via your preferred Malaysian payment method; to provide access to sports betting markets (including EPL, Liga Super Malaysia, UFC, and NBA), live casino tables, and game content; and to deliver customer support services.
5.2 Compliance & Risk Management
To verify your identity and age in accordance with our KYC obligations under international gaming licensing; to screen for sanctions and politically exposed persons (PEPs); to conduct anti-money laundering (AML) monitoring; to detect and prevent fraud, bonus abuse, and multiple-account violations; and to comply with lawful requests from regulatory or law enforcement authorities.
5.3 Responsible Gambling
To monitor account activity for behavioural indicators associated with problem gambling; to administer deposit limits, session limits, self-exclusion requests, and cooling-off periods requested by Members; and to communicate responsible gambling information and support resources where appropriate.
5.4 Platform Improvement & Analytics
To analyse aggregated usage patterns to improve platform performance, user experience, and game content selection; to troubleshoot technical issues; and to conduct internal research and development on product features. Analytics processing uses pseudonymised or aggregated data wherever possible.
5.5 Marketing Communications
Where you have opted in to marketing communications, we may use your contact details to send you information about promotions, bonuses, and new features on ikfc4. You may withdraw consent for marketing communications at any time by contacting support or using the unsubscribe function in any marketing email.
Data Sharing & Third-Party Disclosure
ikfc4 does not sell, rent, or trade your Personal Data to third parties for their own commercial purposes under any circumstances. We share Personal Data with third parties only in the following limited and controlled circumstances:
- Payment Processors: Personal and financial data necessary to process your deposits and withdrawals is shared with the applicable payment service provider (e.g., Touch 'n Go Digital, Boost, GrabPay, DuitNow, FPX-participating banks including Maybank, CIMB, Public Bank, RHB, and Hong Leong). These providers process your data as independent controllers for payment purposes, subject to their own privacy policies.
- KYC / Identity Verification Providers: Identity documents and verification images are shared with licensed third-party KYC/AML service providers solely for the purpose of verifying your identity and complying with anti-fraud and anti-money laundering obligations.
- Hosting & Infrastructure Providers: Personal Data is stored on secure cloud infrastructure operated by third-party data processors who are contractually bound to process data only on ikfc4's instructions and to implement equivalent security measures.
- Game Content Providers: Limited session and game-history data may be shared with game studio integration APIs to enable game functionality. This data does not include full identity or financial details beyond what is necessary for game access.
- Legal & Regulatory Authorities: We will disclose Personal Data to government authorities, law enforcement agencies, or regulatory bodies where we are legally required to do so, or where we have a good-faith belief that such disclosure is necessary to prevent fraud, protect the safety of users, or comply with applicable law.
- Business Transfers: In the event of a merger, acquisition, or sale of all or substantially all of ikfc4's assets, your Personal Data may be transferred to the acquiring entity, subject to the same privacy protections as described in this Policy.
Our commitment: All third-party Data Processors engaged by ikfc4 are bound by data processing agreements that prohibit them from using your data for any purpose other than those specified by ikfc4, and require them to maintain security standards equivalent to or greater than our own.
Data Retention
ikfc4 retains Personal Data for as long as is necessary to fulfil the purposes for which it was collected, including ongoing legal, regulatory, and licensing obligations. The following indicative retention periods apply:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of account + 5 years post-closure | Licensing obligation; legal proceedings |
| KYC / identity documents | 5 years post account closure | AML regulatory requirement |
| Transaction records (deposits/withdrawals in MYR) | 7 years from transaction date | Financial records obligation |
| Betting and game history | 5 years from last activity date | Dispute resolution; licensing audit |
| Customer support communications | 3 years from last interaction | Service quality; dispute evidence |
| Marketing consent records | Duration of consent + 3 years | Consent audit trail |
| Platform access logs (IP, device) | 12 months from collection | Security and fraud monitoring |
| Self-exclusion records | Permanently retained | Responsible gambling compliance |
Upon expiry of the applicable retention period, Personal Data is securely deleted or anonymised in accordance with our data destruction procedures. Note that certain data may be retained for longer periods where required by specific legal proceedings, regulatory investigations, or court orders.
Cookies & Tracking Technologies
ikfc4 uses cookies and similar tracking technologies to operate the Platform, maintain your logged-in session, remember your preferences, and understand how the Platform is used. We use three categories of cookies:
Always Active
These cookies are strictly necessary for the Platform to function. They manage your login session, maintain security tokens, and ensure the platform delivers the pages you request. They cannot be disabled without affecting core platform functionality. No personal profiling is conducted through essential cookies.
Examples: Session authentication token, CSRF protection token, language preference.
Enabled by Default
These cookies remember your preferences and settings to improve your experience on return visits — such as your preferred deposit method (e.g., Touch 'n Go eWallet), display settings, and responsible gambling limit configurations.
Examples: Preferred payment method, notification preferences, UI layout settings.
Consent Required
These cookies collect aggregated, anonymised information about how users navigate and interact with the Platform, enabling ikfc4 to improve performance and user experience. Analytics data is pseudonymised and not linked to your personal Account.
Examples: Page visit counts, session duration, navigation path analysis.
You may manage your cookie preferences through your browser settings. Please note that disabling functional or analytics cookies will not affect your ability to access your Account or place bets; however, some personalised features may not function optimally. Disabling essential cookies will prevent Platform access.
ikfc4 does not use third-party advertising cookies, pixel trackers for advertising networks, or any tracking technologies that profile your behaviour across third-party websites.
Data Security Measures
ikfc4 implements a comprehensive set of technical and organisational security measures to protect your Personal Data against unauthorised access, disclosure, alteration, destruction, or accidental loss. Our security framework includes:
- Encryption in Transit: All data transmitted between your device and our servers is encrypted using TLS 1.2 or higher (256-bit SSL). Our platform enforces HTTPS on all pages.
- Encryption at Rest: Sensitive Personal Data, including financial account information and KYC documents, is encrypted at rest using AES-256 encryption.
- Access Controls: Access to Personal Data within ikfc4's systems is granted on a strict need-to-know basis. Staff with access to Member data are subject to confidentiality obligations and regular security training.
- Two-Factor Authentication (2FA): Members are strongly encouraged to enable 2FA on their Accounts. All internal administrative access to production systems requires mandatory 2FA.
- Penetration Testing: ikfc4's platform infrastructure undergoes regular independent penetration testing and security audits to identify and remediate vulnerabilities.
- Incident Response: ikfc4 maintains a documented data breach response procedure. In the event of a breach affecting your Personal Data, we will notify affected Members within the timeframe required by applicable law, along with information about the nature of the breach and recommended protective actions.
Your Role in Security: ikfc4's security measures protect data on our systems, but you are responsible for maintaining the confidentiality of your login credentials. Never share your password. ikfc4 staff will never ask for your password via any channel. If you suspect unauthorised access, contact support at [email protected] immediately.
Your Data Rights
Subject to applicable law and ikfc4's legal obligations, you have the following rights with respect to your Personal Data. To exercise any of these rights, please submit a written request to [email protected] with the subject line "Data Rights Request". We will respond within30 calendar days of receipt.
You have the right to request a copy of all Personal Data that ikfc4 holds about you, including the categories of data, the purposes of processing, and any third parties with whom it has been shared. This is provided free of charge for the first request in any 12-month period.
If any Personal Data we hold about you is inaccurate, incomplete, or out of date, you have the right to request that we correct it. You may update basic account details (email address, phone number) directly through your account settings.
You may request the deletion of your Personal Data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent (and there is no other lawful basis for processing), or where you object to processing and there are no overiding legitimate grounds. Note that erasure requests may not be fulfilled in full where data retention is required under our licensing obligations or applicable law.
Where processing is based on your consent or on contract performance, and carried out by automated means, you may request to receive your Personal Data in a structured, commonly used, machine-readable format (e.g., CSV or JSON) for transfer to another service.
You may request that ikfc4 restricts the processing of your Personal Data in certain circumstances — for example, where you contest the accuracy of the data or where you have objected to processing pending verification of our legitimate grounds.
Where processing is based on your consent — such as for marketing communications — you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.
Minors & Age Verification
The ikfc4 Platform is strictly intended for persons aged21 years and above. ikfc4 does not knowingly collect, process, or store Personal Data belonging to individuals under the age of 21.
Age verification is conducted as part of the account registration process and is reinforced through the KYC procedure. Where ikfc4 discovers or has reasonable grounds to suspect that Personal Data belonging to a person under 21 has been collected, we will immediately suspend the relevant account, delete or anonymise all associated Personal Data to the extent not required for fraud investigation purposes, and decline to process any financial transactions from that account.
If you are a parent or guardian and believe that a person under 21 under your care has created an account with ikfc4 without authorisation, please contact our support team at [email protected] immediately. We will investigate and take appropriate action within 48 hours.
International Data Transfers
ikfc4 operates internationally and your Personal Data may be transferred to, stored in, or processed in jurisdictions outside Malaysia. These may include the jurisdiction in which ikfc4 is incorporated and licensed, as well as the locations of our third-party infrastructure providers and game content partners.
Where Personal Data is transferred outside of your home jurisdiction, ikfc4 takes appropriate steps to ensure that the transfer is carried out in compliance with applicable data protection requirements. These steps include:
- Ensuring that recipient entities have signed data processing agreements incorporating appropriate data protection clauses.
- Transfering data only to jurisdictions that maintain an adequate level of data protection, or where appropriate contractual safeguards are in place.
- Applying encryption to all data in transit and at rest, regardless of the jurisdiction processing.
For further information about the specific safeguards applicable to international transfers of your Personal Data, please contact us at the details provided in Section 14.
Amendments to This Policy
ikfc4 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, changes in applicable law or regulatory guidance, or changes to the Services we provide. The "Last Updated" date at the top of this Policy will be revised accordingly whenever a material change is made.
Where changes are material — meaning they significantly affect how we use your Personal Data or the rights available to you — we will provide advance notice through one or more of the following methods: a prominent notice on the Platform homepage, an email to your registered address, or an in-account notification upon login. We recommend that you review this Policy periodically to stay informed of how your data is being handled.
Your continued use of the ikfc4 Platform following the effective date of any amended Privacy Policy constitutes your acknowledgement of the changes. If you do not agree to a revised Policy, you may request account closure and erasure of your data in accordance with Section 10 of this Policy.
Contact Us & Data Protection Enquiries
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your Personal Data, please contact the ikfc4 Data Protection team using the details below:
Data Protection & Privacy Enquiries
Email: [email protected]
Please include "Privacy Enquiry" or "Data Rights Request" in the subject line of your email to ensure prompt routing to our data protection team.
Response Time: We aim to acknowledge all privacy enquiries within 3 business days and to provide a substantive response within 30 calendar days. All times are in Malaysia Time (MYT, UTC+8).
General Support
For general account and platform support queries that do not relate specifically to data protection, our24/7 live chat service is available directly within your ikfc4 account dashboard. Our support team is staffed round the clock and can assist with account queries in English.
If you believe that ikfc4 has not adequately addressed your data protection concern, you have the right to lodge a complaint with the appropriate supervisory authority in the jurisdiction where you reside or where the alleged infringement occurred. For Malaysian users, the relevant authority is the Department of Personal Data Protection (JPDP) Malaysia.
Questions About How We Handle Your Data?
Our support team is available 24/7 and can help with any data protection question. Or visit our FAQ for quick answers.
For players aged 21 and above only. Gamble responsibly.